01 Company Brief
Shortlist is a human capital technology company helping organize and match skilled talent to meaningful work. Based in Kenya, Shortlist serves clients across Africa, India, and the United States.
The Shortlist platform screens candidates using predictive chat-based interviews and online competency-based assessments, letting employers skip the most time-consuming and bias-prone phases of hiring. Founded in 2016, over 80 companies including Ather Energy, M-KOPA, MicroEnsure, and Xynteo now partner with Shortlist to build high-performing teams.
Career Success is one such feature that helps candidates in their job-search process.
02 Challenge
To re-work the existing voice interview feature on the candidate job portal by allowing candidates to respond to the voice assessment via globally attainable options. The platform currently has a 'call in to record' from either India or Africa and 'upload a file' option to candidates globally. We want to incorporate a method where candidates all over the world can access this feature with reduced glitches.
03 Research
03 Information Architecture Model
